Welcome to Guru Directory (operated by Webco Services LTD). By accessing or using our website (the “Site”), you agree to comply with and be bound by the following terms and conditions of use. Please read these terms carefully before using our Site.
1. Intellectual Property: The content of the Website, including but not limited to text, graphics, logos, software, and trademarks, are the property of Guru Directory (Webco Services LTD) and are protected by copyright and other laws. Guru Directory does not tolerate copyright infringement and will actively pursue any known infringement to the full extent of the law.
2. Restrictions on Use: You may not copy, reproduce, republish, disassemble, decompile, reverse engineer, download, post, broadcast, transmit, make available to the public, or otherwise use Guru Directory content in any way except for your own personal use. Nor may you use the Website to create, amend, update, or verify any databases, directories, customer lists, mailing lists, or other records. The use of Guru Directory data as a source or target for direct marketing, telemarketing, market research, or any other marketing activity on yours or someone else’s behalf is strictly prohibited.
3. Website Warranties: Guru Directory does not guarantee the timeliness, completeness, or performance of the Website or any of the content. While we try to ensure that all content featured on the Website is correct at the time of publication, no responsibility is accepted by Guru Directory for any errors, omissions, or inaccurate content on the Website. We will not be liable for any loss or damage, financial or otherwise, as a result of you using the information provided on the Website, nor does Guru Directory guarantee the suitability or quality of any products or services featured on the Website. Guru Directory does not warrant that access to the Website or the features on the Website will be uninterrupted or error-free. Nor does Guru Directory warrant that the server on which the Website is based is free of viruses or other harmful code. The website includes Google Maps features and content. The use of Google Maps features and content is subject to their Terms of Service and Privacy Policy.
4. Contributions to the Site: Contributions to the site can only be made by users who have registered on the site using a confirmed email address. We will send you an email once you have registered with a link in it to confirm you have a working email address. If you sign up using a third-party method (Facebook/Google/Yahoo), we accept that you have a confirmed email address. Contributions made to the Website are encouraged, provided they are made in a responsible manner and are in no way inaccurate, defamatory, or misleading. Images, videos, or other media uploaded to the site are the responsibility of the users who uploaded them. Guru Directory cannot be held responsible for media content added by site contributors. Guru Directory reserves the right, without any obligation whatsoever, to review, correct, remove, or modify any content submitted to the website. By submitting a rating or review to the website, you are accepting that your name and email address will become available to the business you review, and your name will be displayed on the Website.
5. Advertising Your Business on Guru Directory: The information you provide in relation to your business must be accurate and truthful. You must have the permission of the copyright owner for any images, videos, or media which you upload to the site.
6. Customer Reviews: By default, when you sign up to Guru Directory as a business, you accept that your business can be reviewed by your customers and other users of the site. We reserve the right to remove any reviews that we believe haven’t been posted by the customers themselves or where we believe the reviews may not be genuine. You have the opportunity in your Settings to disable reviews if you wish. If you disable reviews, your profile page will display a message to reflect that reviews have been disabled. If your business receives a negative review, you have the ability to respond underneath the review, posting your side of the story. It’s very possible that you can turn the bad review into a positive situation by publicly demonstrating your level of customer support. Responses which reveal personal details or which are defamatory in nature will be edited or removed. Repeat offending in this regard may result in your account being removed. Reviews must be:
- A single review written by the customer who received the service or product offered by the business. Reviews written by non-customers or on behalf of others will be removed.
- Detail why the customer was satisfied or dissatisfied by the product or service which they received. Reviews with scant or off-topic information will be removed.
- Posted under the customer’s real name. Reviews posted anonymously or under a false name will be removed. Also:
- Reviews flagged by our Review Verification Software will not be unflagged. We also won’t generally reveal the exact reason why a review is flagged, as doing so would encourage abuse of the system.
- We reserve the right to remove or transfer reviews away from a business account when the business comes under new ownership.
- We reserve the right to remove a review when it appears there is an escalating situation of harassment between reviewer and business, an ongoing legal case, or police involvement.
- We reserve the right to remove any reviews that do not conform to our terms and conditions without any recourse or communication with the business the review was written about.
- In the case of users reviewing a business where there were multiple attendees/customers, we may only allow one review.
7. Donations: Guru Directory relies on donations to support its operations and to keep membership free. While the use of Guru Directory is free for users, we appreciate any contributions to help us maintain and improve our services. Donations can be made through the donations page and are used to cover website maintenance, development, and other operational expenses.
8. User Accounts: As stated in our Privacy policy, we reserve the right to send you certain communications relating to your account, such as service announcements and administrative messages without offering you the opportunity to opt-out of receiving them. You may not use, or allow others to use, your account to:
- Post any content that is abusive or defamatory or which discloses private or personal matters concerning any person.
- Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with anyone or entity.